Personal Customer Loan Application

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1. Customer visits J TRUST BANK e-Form

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4. Customer completes the forms

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7. Bank staff checks document completeness

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10. Bank staff contacts the customer to determine meeting schedule & place

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2. Customer selects a product

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5. Customer uploads required documents

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8. Bank staff checks document validity

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11. Bank staff meets customer to process loan

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3. Customer agrees Terms & Conditions

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6. Customer receives an email about confirmation 

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9. Bank staff analyzes the customer credit needs before meeting

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12. Bank staff informs the loan approval